Returned Payment Policy & Resolution

Understand the costs, causes, and resolution steps for returned payments at ��.

A returned payment (e.g., check, ACH, credit/debit card) means the university didn’t receive the funds, often due to no fault of either the bank or ��. This includes payment attempts by students or third parties.

What to Do

To resolve a returned payment, submit a corrected payment via one of the following methods:

Money order

Cashier’s Check

Cash

Credit card (online only)

Note: Personal checks are not accepted to resolve a returned check. Students with extenuating circumstances may request an exception, subject to review by the Director or delegate.

Common Reasons

Returned payments often occur due to:

Clerical error: entering incorrect account or routing numbers

Account type mismatch: using debit/credit card number in bank account field

Insufficient funds: lack of funds when processed (typically 2–3 business days)

Avoid Past‑Due Consequences

If not resolved within 10 days:

You may be administratively withdrawn from courses or receive failing grades

You will be blocked from registering or receiving transcripts/diplomas until resolved.

Returned payments may be referred to the District Attorney’s Office for collection

Returned Payment Policy: Check Cashing Policy

Questions?

We can help!

Contact SFS

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